Access virtual medical consultations and eligible health services from anywhere in Quebec throughsecure video or phone appointments with Bina clinic healthcare professionals.

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Answers to the questions our guests ask most — from booking to your visit, explained with care.
When appropriate and available, yes. Bina may provide a written visit summary along with supporting documents such as notes, forms, or receipts, depending on the type of appointment and your situation.
Plan to join from a private space where you can speak openly with your clinician. You may be asked to confirm your identity and current location and to provide consent for virtual care, standard steps for a telehealth visit in Québec. A quiet environment with a reliable connection makes the appointment easier for both you and the clinician.
Telemedicine visits are offered by video or phone. For a video visit, you'll need a smartphone, tablet, or computer with a camera and microphone, plus a stable internet connection; a phone visit just needs a phone line. Joining instructions are provided after you book.
Yes, when clinically appropriate. Prescriptions and referrals are handled case-by-case, and your clinician will recommend an in-person assessment if an exam or testing is required.
Bina telemedicine can be used for select new health concerns as well as follow-up care when a physical exam isn't required. Follow-ups, minor acute issues, results reviews, and prescription renewals are examples of what's generally suited to virtual care when appropriate.